| Course Name | Duration | Classes | Total Fee | Mode of Training | Class Timing |
|---|---|---|---|---|---|
|
ITIL Diploma Course |
2 Months |
40 |
30,000 |
Online & Face-to-Face |
To be decided mutually with students |
ITIL Diploma Training Certification Course
In addition to validating your technical skills, ITIL Diploma Certification can help you advance your expertise. Once you are ITIL Diploma Certified, you’ll be eligible for perks that help you show off your achievements and keep learning. Register for exams and claim benefits at Technocation training.
Technocation provides an excellent faculty and qualified developers as there is a remarkable prospect in this field. One can make his/her Career with the help of both ITIL Diploma and establish an identity and get guidance in Rawalpindi.
Therefore, we aim to shape inspiring students with in-depth training to meet the requirements of the IT industry and build substantial grounds in ITIL Diploma, by exhibiting students with various projects. Technocation also bestows the Best ITIL Diploma Course in Rawalpindi, Islamabad.
We guide people from every background to change their lives via our career-oriented short-term courses in Rawalpindi. Our evening and online course primarily focus on school, college, university students, and full/part-time employees.
Advantages of ITIL Diploma
- Career Growth & Better Job Opportunities
- Higher Salary Potential
- Improved IT Service Management Skills
- Increased Efficiency & Productivity
- Better Problem-Solving & Risk Management
- Industry Recognition & Credibility
ITIL Diploma Certification Course Outline
The ITIL Diploma enhances career growth, boosts salary potential, improves IT service management, increases efficiency, and opens doors to leadership roles.
Module 1: Introduction to ITIL & IT Service Management (ITSM)
- What is ITIL? History & Evolution
- Key ITIL Terminologies & Concepts
- Benefits of ITIL in Modern IT Service Management
- ITIL Framework & Certification Path
Module 2: ITIL Service Value System (SVS) & Guiding Principles
- The ITIL Service Value System (SVS) Overview
- ITIL 4 Guiding Principles (Focus on Value, Collaboration, Automation)
- Governance & Continual Improvement in ITIL
Module 3: ITIL Service Lifecycle & Key Components
- Service Strategy: Business Alignment & Value Creation
- Service Design: Building Reliable IT Services
- Service Transition: Managing Change & Risk
- Service Operation: Delivering & Supporting IT Services
- Continual Service Improvement (CSI)
Module 4: ITIL 4 Service Value Chain (SVC)
- Overview of the ITIL Service Value Chain
- Demand & Opportunity Identification
- Planning & Engaging with Stakeholders
- Designing & Transitioning IT Services
- Delivering, Supporting & Improving IT Services
Module 5: ITIL Practices & Processes
- General Management Practices (Risk, Knowledge, Workforce & Talent Management)
- Service Management Practices (Incident, Change, Problem, Service Request, Service Level Management)
- Technical Management Practices (Deployment, Infrastructure & Platform Management)
Module 6: ITIL in Agile, DevOps & Cloud Environments
- ITIL Integration with Agile & DevOps
- Cloud Service Management with ITIL
- Automation & AI in ITIL-Based Service Management
Module 7: ITIL Metrics, KPIs & Performance Monitoring
- ITIL Metrics & Key Performance Indicators (KPIs)
- Measuring & Improving IT Service Performance
- ITIL Service Reporting & Data Analytics
- Using ITSM Tools (ServiceNow, BMC, Jira Service Management)
Final Module : ITIL Exam Preparation & Certification
- Exam Structure & Sample Questions
- ITIL Implementation Case Studies
- ITIL-Based Project for Hands-On Experience
- Course Completion & ITIL Certification Guidance
Experience and Inspiring Trainers:
Our trainers bring their years of industry experience during the course. They are expert and passionate about delivering inspiring training as they know training inside out. They will advise you on all the options to make sure you get the best possible result.
Real-time Practice and Projects:
Our ITIL Diploma course is comprehensive and practical. Moreover we work on industry related projects.
Prerequisites for ITIL Diploma Course:
- Basic IT Knowledge: Understanding of IT concepts, networks, and service management fundamentals.
- Interest in IT Service Management: A keen interest in optimizing IT processes and improving service delivery.
- No Prior Certification Required: ITIL Foundation has no formal prerequisites, making it accessible to beginners.
- Analytical & Problem-Solving Skills: Ability to analyze IT service issues and implement structured solutions.
- Familiarity with IT Terminologies: Knowledge of terms like SLA (Service Level Agreement), Incident Management, etc.
- No prior experience in ITIL Diploma is required, but having these basics will help in grasping concepts faster.
Certificate:
Finally completing this training you will receive a course completion certificate along with internship in ITIL Diploma so you can get recognition for your new skills.
Course Material:
Softy Copy notes are briefly included in this course
Support and Careers Advice:
In the end our trainers are always ready to help you for any problems or question regarding ITIL Diploma. We prepare students for facing Interview questions on ITIL Diploma and help them to build their online resume. Our more than 90% students are placed in good MNCs.
“Our Student Success is Our Mission”.
