CCST IT Support | Certification Course Nearby Rawalpindi

Course Name	Duration	Classes	Total Fee	Mode of Training	Class Timing
CCST IT Support	3-4 Months	40	60,000 PKR	Online & Face-to-Face	To be decided mutually with students

CCST IT Support Certification Training Course

This course teaches the basic skills of computer and IT support. You learn how to fix simple computer problems. It helps you understand how systems and devices work.
It covers hardware, software, and network basics. You will know how computers connect and share data. It builds your confidence in using technology safely.
The course explains how to install and manage software. You learn about updates, troubleshooting, and maintenance. These skills are needed in everyday IT jobs.
It also teaches customer support skills. You learn how to talk and help users politely. This helps you solve problems quickly and clearly.
The course introduces basic cybersecurity knowledge. You understand how to keep systems safe from threats. It shows simple ways to protect data and networks.
It prepares you for real IT workplace tasks. You get practical training through examples and labs. This helps you handle real computer issues easily.
After completing the course, you earn a certification. It proves your skills in IT support and maintenance. This certificate helps you start your career in IT.

Advantages of CCST IT Support Certification Course:

This course helps you learn how to fix computer and network problems easily. It builds your basic technical skills step by step. You become confident in solving IT issues.
It gives you knowledge about hardware, software, and security. You learn how systems work together. It makes you a smart IT helper.
You can get a good job in IT support after this course. Many companies need trained support staff. It opens doors for new career chances.
You earn a respected Cisco certification. It shows you have real technical knowledge. Employers trust certified professionals more.
The course improves your problem-solving power. You learn to find and fix issues fast. It makes your work more efficient and smooth.
It teaches teamwork and communication skills. You learn how to help others politely and clearly. It makes you a better team member.
You can continue learning higher IT courses easily. This certification becomes your first strong step. It builds a bright path for your IT future.

CCST IT Support Training Certification Course Outline

This course teaches how computers, networks, and systems work. You will learn to solve common computer and internet problems. It helps you understand how to set up and manage devices safely. After this course, you can start a career in IT support or helpdesk jobs.

Module 1: Introduction to IT Support

Learn what IT support means in a company.
Understand roles and daily tasks of IT support staff.
Explore how IT keeps systems running smoothly.
Know the skills you’ll build in this course.

Module 2: Computer Hardware Basics

Identify main computer parts: CPU, RAM, hard drive, etc.
Learn how to assemble and disassemble a PC safely.
Understand how hardware works together.
Practice fixing simple hardware issues.

Module 3: Operating Systems (Windows, Linux, macOS)

Learn what an operating system does.
Explore features of Windows, Linux, and macOS.
Practice basic OS installation and setup.
Solve common system startup or driver issues.

Module 4: Networking Fundamentals

Learn how computers connect through networks.
Understand IP addresses, routers, and switches.
Explore LAN, WAN, and Wi-Fi basics.
Troubleshoot simple network problems.

Module 5: Cybersecurity Essentials

Learn how to keep systems and data safe.
Understand viruses, malware, and phishing attacks.
Practice password protection and safe browsing.
Know basic data backup and recovery methods.

Module 6: Troubleshooting Techniques

Learn a step-by-step method to fix IT issues.
Use diagnostic tools and logs to find problems.
Solve software, hardware, and network errors.
Document and report your troubleshooting steps.

Module 7: Software Management & Support

Install, configure, and update software programs.
Manage licensing and user access.
Handle application crashes and compatibility issues.
Support users with everyday software problems.

Module 8: User Support & Communication

Learn how to talk clearly with non-technical users.
Practice polite and professional communication.
Handle frustrated users calmly and kindly.
Write simple support tickets and reports.

Module 9: Cloud Computing Basics

Understand what cloud computing means.
Learn about storage, hosting, and virtual machines.
Explore Google Cloud, AWS, and Microsoft Azure.
Practice backing up files to the cloud.

Module 10: Command Line & Scripting

Learn how to use command-line tools (CMD, PowerShell).
Write simple scripts to automate tasks.
Manage files and folders using commands.
Understand how scripting saves time in IT work.

Module 11: System Maintenance & Performance

Keep computers fast and updated.
Learn how to clean and optimize systems.
Schedule regular updates and backups.
Use performance monitoring tools.

Module 12: Remote Support & Tools

Learn to fix issues from another location.
Use remote desktop and screen-sharing software.
Practice setting up secure remote sessions.
Provide real-time help without being on-site.

Module 13: Certification and Final Project

Review all major topics and key IT skills.
Complete a hands-on practical test.
Take a written or online certification exam.
Earn your CCST IT Support Certificate of completion.

Experience and Inspiring Trainers:

Firstly, Our trainers bring their years of industry experience during the course. Moreover, They are expert and passionate about delivering inspiring training as they know training inside out. Furthermore, They will advise you on all the options to make sure you get the best possible result.

Real-time Practice and Projects:

Our CCST IT Support course is comprehensive and practical. Moreover we work on industry related projects.

Prerequisites for CCST IT Support Course:

You should know basic computer skills. Like using keyboard, mouse, and simple software. It helps to understand IT topics easily.
You must have a basic knowledge of the internet. Knowing how to browse and search online. It supports learning about networking.
You should understand operating systems. Like Windows or Linux basic functions. It helps you work with system settings.
You must know how to install simple software. Practice downloading and setting up programs. It builds your technical confidence.
You should have problem-solving skills. Try to fix small computer issues yourself. It improves your troubleshooting ability.
You must have good communication skills. Learn to explain technical issues clearly. It helps when dealing with customers.
You need a strong interest in technology. Be curious to learn how systems work. It keeps you motivated through the course.
No prior experience in CCST IT Support is required, but having these basics will help in grasping concepts faster.

Certificate :

Finally completing this training you will receive a course completion certificate along with an internship in CCST IT Support Training so you can get recognition for your new skills.

Course Material :

Softy Copy notes are briefly included in this course

Support and Careers Advice :

In the end, our trainers are always ready to help you with any problems or questions regarding CCST IT Support. Moreover, We prepare students for facing Interview questions on CCST IT Support. And, also help them to build their online resumes. More than 90% of students are placed in good MNCs.

“Our Student Success is Our Mission”.